HR Services & Recruitment
Interim CTO – IT Transformation
Strategic IT leadership and ISO 27001 preparation
- Industry
- HR Services & Recruitment
- Timeline
- 12 months
- Team size
- 2,000 employees, international presence
Challenge
HR services organization needed experienced IT leadership during critical reorganization phase. Missing technology strategy, unclear IT roadmap, and urgent ISO 27001 compliance requirements hindered business growth. IT team without clear direction and priorities.
Solution
Strategic Leadership
- Developed 3-year IT roadmap aligned with business objectives
- Quick wins in first 3 months: team stabilization, vendor consolidation
- Led global IT team through transformation
- IT governance framework implementation
Security & Compliance
- ISO 27001 preparation with complete gap analysis
- 24/7 Security Operations Center integration
- Mobile Device Management rollout for 2,000 endpoints
Service Optimization
- ITIL v4 service management implementation
- Vendor landscape optimization and strategic partnerships
- KPI definitions and service level agreements
Results
15%
IT cost reduction with improved service quality
35%
faster incident resolution time
Zero
security incidents during transformation
- User satisfaction increased from 62% to 89%
- ISO 27001 readiness successfully achieved
Key Technologies
- ITIL v4
- ISO 27001
- Azure
- Microsoft 365
- ITSM (Atlassian)
- Security Operations Center
- Mobile Device Management